Turbo tax instant refund12/12/2023 ![]() ![]() The company is also accused of occasionally making its free filing product deliberately inaccessible from search engines, even when consumers searched for free tax preparation services. ![]() Intuit is also accused of bidding on paid search advertisements to deceptively direct consumers who were looking for free tax preparation services to its for-pay service instead. The lawsuit alleged Intuit’s for-pay service was deceptively branded and titled as being free, using the name “TurboTax Free Edition,” while the company’s free filing program that it offered under its agreement with the IRS and was actually free did not indicate that the service was free. Intuit was required to provide a free tax-filing program to low-income taxpayers in exchange, the IRS agreed not to compete with Intuit and other tax-prep companies by providing its own electronic tax preparation and filing services. They will be getting at least partial refunds under the settlement.Īccording to a press release, the settlement comes after nearly two years of investigation. Prosecutors say the ad campaign lured customers in with promises of free tax prep services, only to push them into paying for services that were initially promised as free.Īs many as 60,000 Minnesotans were eligible for free filing but were defrauded into paying. TurboTax parent company Intuit will have to pay $141 million in restitution and suspend its “free, free, free” advertising campaign as part of the settlement agreement. (KNSI) - Thousands of taxpayers who used TurboTax from Intuit to file are likely due a refund after a settlement with the online tax preparer.Īttorneys General from all 50 states and the District of Columbia signed onto a lawsuit saying the company deceived consumers into paying for tax services that should have been free.
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